This level of immersion is valuable and necessary for a company’s early years, but as a brand grows, leadership must be able to delegate.
He’s developed its strategic plan in the board room and run the CNC machines on the factory floor. Like most entrepreneurs, Jim has experience in every facet of the business. “We are regularly operating 20 to 30 percent above our natural comfort zone and, while it can be a challenge to find the people capable of working at that pace, the ones who can have helped make hitting each new level of expansion possible.”Ī self-described perfectionist, Jim never settles for “good enough” - there is always room to improve, always a chance for people to be better. “We go faster than our competition and we do it while maintaining the quality our products and our customers demand,” Richards explained. With a love for the industry that started by working with his dad, Jim’s competitive nature and compassionate leadership has helped distinguish TSS from an industry already full of innovators. Over the past 12 years, thanks to Jim’s diligent oversight over every aspect of the business, TSS has become one of Michigan’s fastest growing companies.
If they can dedicate 100 percent of themselves to us, I’ll do whatever I can to provide the resources for them to succeed.” “I want TSS to be a place people want to work. We were always going to expand here before we’d expand somewhere else - this is where home is,” explains Richards. It was about job security and peace of mind for Fowlerville families. Thodis Michigan Manufacturer of the Year (Small Tier)Īs the stated mission for one mid-sized manufacturer, those words underscore the family-first focus of many industry leaders.įor Jim Richards, founding Total Security Solutions (TSS) was about building a business, being competitive and providing quality, custom- built bulletproof barrier systems.
Jim Richards - Total Security Solutions - 2018 John G.
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